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You must have an Enterprise subscription to manage certificates in your custom domain. To learn more, read Auth0 Pricing and Login.
If you choose to manage the certificates for your without assistance from Auth0, you need to know how to manage your own proxy and certificates for inbound connections that require multiple DNS records on the domain. You have to purchase or provide the certificates and manage the renewals yourself. You will also need a reverse proxy where the certificate will be installed. Once the domain is verified, we will accept traffic from the proxy. Choose this option to:
  • Have more control of your certificates (such as choosing your own CA or certificate expiration).
  • Enable additional monitoring over your API calls to Auth0.
To set up your custom domain using self-managed certificates, you need to provide your domain name to Auth0, verify that you own that domain, and configure the reverse proxy. Once your custom domain has been set up, you will need to configure your Auth0 features to start using your custom domain.
Your proxy to Auth0 must use TLS (SSL) version 1.2 or newer.

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Provide your domain name to Auth0

  1. Go to Dashboard > Settings > Custom Domains or Dashboard > Branding > Custom Domains. Enter your custom domain in the provided box, and select Self-managed Certificates from the drop-down menu.
  2. Choose Add Domain. You can only add one domain per tenant even though the Add Domain button still appears after you add a domain.

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Verify ownership

Before you can use the domain with Auth0, you’ll need to verify that you own it.
  1. Go to Dashboard > Branding > Custom Domains.
    Auth0 Branding Custom Domains Self-Managed Certificate Verify Domain
  2. Add the TXT verification information to your domain’s DNS record. These steps may vary for your domain host provider:
    1. Keep the Auth0 custom domain page open in your browser so you can copy values.
    2. Log in to your domain management service.
    3. Create a new record, and save it with these settings:
  3. Click Verify to proceed. It may take a few minutes before Auth0 can verify your domain, depending on your DNS settings. If Auth0 successfully verified your domain name, you’ll see a confirmation window. Save the information provided in this window, specifically the cname-api-key value, since this is the only time you’ll see this value.
    For security purposes, this value is hashed when stored, so it cannot be recovered. If you fail to capture the cname-api-key at this time, you will have to recreate the custom domains.
    The verification process is complete, and within 1 to 2 minutes, your custom domain should be ready to use. If you are unable to complete the verification process within three days, repeat these steps.

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Configure reverse proxy

The reverse proxy server retrieves resources on behalf of your application from one or more servers. These resources are then returned to the application, appearing as if they originated from the proxy server itself. You can use a service such as Cloudflare, Azure CDN, Google Cloud Platform, or AWS Cloudfront and configure settings for your custom domain. You will add the new CNAME value to your DNS for your custom domain pointing to the reverse proxy server domain name for distribution.
  1. After you’ve created the reverse proxy settings on your service, go to Auth0 Dashboard > Branding > Custom Domains tab.
  2. Add a new CNAME record to your DNS for your custom domain pointing to the service domain name for your distribution. You can find this by looking for the Distribution ID on your reverse proxy server configuration. Once added, the CNAME record must be present at all times to avoid issues during certificate renewal.
  3. The way you configure the proxy server will vary depending on the service you use. You will likely need to configure the following types of settings:

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Distribution settings

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Origin hostname settings

For more information on retrieving the details of your custom domain, see Get custom domain configurations.

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HTTP headers

Auth0 uses the end user’s IP address for features such as anomaly detection, rate limiting, and MFA. If your proxy does not forward the end user’s IP address, Auth0 treats your proxy’s IP address as the client, which may cause these features to behave incorrectly.

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Default cache behavior settings

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Additional steps for specific Auth0 features

There are additional configuration steps you must complete depending on which Auth0 features you are using. To learn more, read Configure Features to Use Custom Domains. Cloudflare uses a feature called CNAME flattening, which affects Auth0 verification and certificate renewal in the way that it handles DNS records. We recommend that you turn off CNAME flattening unless it’s absolutely necessary. Because this feature puts you in control of your own certificates, you need to design mitigation strategies (like a web application firewall) for blocking requests in case of attacks. For more information, read our blog about the future of bot protection.

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